Our Reviews

Mcdowell, R|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

2/4/2026

The service writers were kind and kept me informed of the process. I got to meet the technician that worked on my truck his name is Shane he was very professional and knowledgeable. He was able to answer my questions and make me comfortable with the repairs and maintenance that was performed. Thank you 5 stars all the way through the process. Took multiple visits and many hours wandering around and everyone was kind and courteous. I asked a salesman ( not mine) if he could answer so.e questions about my truck and he was happy to let me interrupt what he was doing at his desk and had the answers right off the top of his head. I didn't catch his name he sat at the desk to the west of the front door. My salesman is Cody if that helps identify him for recognition. Also the young woman at the reception desk always greeted me with a smile and a kind short conversation. Thank you.

Madison Akstulewicz

2/5/2026

Thank you so much for your kind words and continued trust! We're thrilled to hear that your experience has been consistently excellent, and we truly appreciate your feedback. We look forward to continuing to assist you with your vehicle needs!

Business Response

SHAWANO, WI

Fugleberg, M|2020 Chevrolet Trax

Confirmed Service Customer

3/4/2026

Friendly and knowledgeable service

Ava Barnick

3/5/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

CLINTONVILLE, WI

Grassl, M|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

3/6/2026

I had warranty work done, it was easy and quick.

Madison Akstulewicz

3/7/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!

MICHAEL G|2026 Chevrolet Tahoe

Confirmed Sales Customer

3/16/2026

This is the 4 vehicle I bought from Klein . When I say something they listen, I have bought vehicles and they work with me very well.

HUEBNER, JEFF

3/17/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Klein Chevrolet, INC.. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Mlsna, L|2018 Buick Enclave

Confirmed Service Customer

4/13/2026

I have always gotten good service at Kleins!

Madison Akstulewicz

4/14/2026

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

SHAWANO, WI

Mursau, J|2015 Chevrolet Traverse

Confirmed Service Customer

2/2/2026

Valet service is awesome and such a timesaver for me!

Ava Barnick

2/3/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

OGDENSBURG, WI

Mehlberg, L|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

6/11/2026

For years I've trusted Klein Chevrolet for service on my Silverado truck and Buick autos, and it has always been excellent. Appointments can be made on short notice, and the work is first class.

Ava Barnick

6/12/2026

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

CLINTONVILLE, WI

Sperberg, D|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

6/11/2026

On time, pass and efficient

Ava Barnick

6/12/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

CECIL, WI

Hoffman, B|2020 Chevrolet Equinox

Confirmed Service Customer

6/11/2026

The girls at the service department do a great job communicating. They do everything well and treat you with care. They are 5 stars. The fact that I sort of knew that the fuel pump was going out but your service department found nothing wrong when they just checked it out a week ago was just unacceptable. This should be fixed already and I hope it is. I don't want to stop coming here, but between a couple friends with a similar experience and how frustrating this has been, I may look elsewhere.

Ava Barnick

6/12/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

GRESHAM, WI

Heinbigner, J|2025 GMC Sierra 1500

Confirmed Service Customer

6/17/2026

Been more than happy with the service you guys do keep up the good work

Madison Akstulewicz

6/18/2026

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

OSHKOSH, WI

Meadows, T|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

3/11/2026

Awesome service very happy

Ava Barnick

3/12/2026

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

WEYAUWEGA, WI

Mortensen, R|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

5/13/2026

Fast and easy oil change

Ava Barnick

5/14/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

MARION, WI

Walker, R|2015 Chevrolet Traverse

Confirmed Service Customer

7/1/2026

They did a great job only to took 1hour and 20 minutes for oil change and tire rotation. Did not mind waiting because they were training a new person.

Madison Akstulewicz

7/2/2026

We are grateful for your recognition of our team's efforts. Delivering outstanding service is something we take great pride in, and your feedback encourages us to continue raising the bar. Thank you for choosing us!

Business Response

CLINTONVILLE, WI

Schwerke, M|2023 Chevrolet Blazer

Confirmed Service Customer

7/24/2026

Fit me into a very tight schedule and delivered the car to my house

Madison Akstulewicz

7/25/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Klein Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SHAWANO, WI

Nyhouse, R|2025 Chevrolet Equinox

Confirmed Service Customer

2/4/2026

Prompt and courteous service.

Madison Akstulewicz

2/5/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

MARION, WI

Schuelke, C|2019 Chevrolet Traverse

Confirmed Service Customer

2/25/2026

The experience was wonderful especially with the collision department

Ava Barnick

2/26/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FREMONT, WI

Schoenike, N|2026 Chevrolet Equinox

Confirmed Service Customer

3/23/2026

Always a good experience at Klein Auto. Solid service and very nice people.

Madison Akstulewicz

3/24/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

MARION, WI

Koch, C|2016 Buick LaCrosse

Confirmed Service Customer

6/17/2026

nice and clean environment and good service

Ava Barnick

6/18/2026

Thank you for your feedback! We strive to ensure all our clients have a comfortable and stress-free experience with us. We appreciate you taking the time to share your thoughts and are thrilled to know how we did. We look forward to assisting you again in the future. Take care!

Business Response

SHAWANO, WI

Reeck, D|2026 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/19/2026

In and out done. It was great, fast and correct

Madison Akstulewicz

8/21/2026

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BEAR CREEK, WI

MARY V|2027 Chevrolet Equinox

Confirmed Sales Customer

8/19/2026

Josh is a great guy!!

JOSH EFFENBERGER

8/21/2026

Hello, we're happy to hear you had a great experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

NEW LONDON, WI

Smith, K|2021 Chevrolet Traverse

Confirmed Service Customer

2/19/2026

Klein is the only dealership we take our vehicles to. We appreciate all of you there!

Madison Akstulewicz

2/20/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

NEW LONDON, WI

Pamperin, T|2024 Chevrolet Tahoe

Confirmed Service Customer

2/23/2026

Timely scheduled and completed

Madison Akstulewicz

2/24/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

MARION, WI

Peebles, S|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/23/2026

It was a fast check in and fast check out . Great service . Thanks

Madison Akstulewicz

7/24/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Klein Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

CAROLINE, WI

Fugleberg, M|2020 Chevrolet Trax

Confirmed Service Customer

7/23/2026

Very friendly staff. Thorough service.

Ava Barnick

7/24/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Klein Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

CLINTONVILLE, WI

Schwerke, M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/16/2026

In and out in under 30 minutes

Ava Barnick

8/18/2026

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

SHAWANO, WI

Daebler, J|2024 Chevrolet Equinox

Confirmed Service Customer

8/17/2026

Fast Efficient Friendly

Madison Akstulewicz

8/18/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

SHIOCTON, WI

Werth, C|2025 Chevrolet Trax

Confirmed Service Customer

3/23/2026

They were very professional, quick, polite and knowledgeable. Highly recommend

Ava Barnick

3/24/2026

We're glad to hear you found our staff were very professional, quick, polite and knowledgeable! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

CLINTONVILLE, WI

Bartz, B|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

3/23/2026

My vehicle was well taken care of.

Ava Barnick

3/24/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

SHAWANO, WI

Prothero, D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/20/2026

Very knowledgeable service writers.

Ava Barnick

5/21/2026

We are glad to hear the service writers were knowledgeable and supportive throughout your visit. That level of expertise helps ensure a smooth experience. Thank you and best wishes.

Business Response

SHIOCTON, WI

Lisowe, G|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

5/24/2026

Always quality service.

Madison Akstulewicz

5/26/2026

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

GILLETT, WI

Schwerke, S|2023 Chevrolet Blazer

Confirmed Service Customer

7/10/2026

They found an oil leak and fixed it

Madison Akstulewicz

7/11/2026

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

SHAWANO, WI

Schweitzer, K|2023 Chevrolet Tahoe

Confirmed Service Customer

8/3/2026

I had stopped in on my way to Tigerton with a low pressure light for the back tire! (On a Friday afternoon)Madison was very friendly & kind & took it right back! I had purchased my Tahoe at Klein 2 yeas ago.

Madison Akstulewicz

8/5/2026

Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!

Business Response

APPLETON, WI

Zabel, M|2025 Chevrolet Traverse

Confirmed Service Customer

8/12/2026

Ava made my experience so much better this time. She explained everything to me in detail and presented it very well. The young man also was very helpful when I picked up my car late after work.

Ava Barnick

8/13/2026

Thank you for highlighting the team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.

Business Response

CLINTONVILLE, WI

Johnson, G|2025 Chevrolet Equinox

Confirmed Service Customer

9/11/2026

The work was done on time. Did not have to wait very long for the repair.

Madison Akstulewicz

9/12/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Berg, A|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/18/2026

Excellent service. Friendly staff.

Ava Barnick

6/19/2026

Thank you for your feedback! We appreciate your support and hope to see you again soon.

Business Response

SHAWANO, WI

Rickert, J|2025 Chevrolet Equinox

Confirmed Service Customer

3/2/2026

Excellent service as always

Ava Barnick

3/3/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BIRNAMWOOD, WI

Prothero, D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/17/2026

Very fast and courteous service!

Ava Barnick

5/18/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!

Business Response

SHIOCTON, WI

Soldner, J|2022 Chevrolet Traverse

Confirmed Service Customer

7/3/2026

Communication was amazing throughout the whole process. Andrew is great to work with.

ANDREW WASSON

7/4/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CLINTONVILLE, WI

Detert, L|2025 Chevrolet Equinox

Confirmed Service Customer

8/4/2026

I love that they will pick my vehicle up at my work place and return it for me. Very helpful

Madison Akstulewicz

8/6/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

MARION, WI

Zabel, M|2025 Chevrolet Traverse

Confirmed Service Customer

4/30/2026

I called to have my brakes checked and service called and said it was a factory made error (they were junk), so the service rep said there is nothing we can do, without not much of an explanation. I called GM and talked to several people. Because I was just over the mileage of warranty, they would not do anything about it. I picked up the vehicle and a couple days later service called and I took it back in. They called that morning and said the brakes they ordered were wrong, GM sent the same brakes that were on it originally and they would have to reorder. So, I picked up my vehicle and they were ordering different brakes, I also asked them about the window being slow, they were to order a part. I requested also that the oil change and tire rotation was done when it came back. I dropped the car on a Thursday. On Friday they called and said the brakes were done, but they couldn't do the window they had the wrong part. I asked if the oil and tire rotation was done she said yes, I am almost sure. I asked her to check and she came back and said it was not done. I told her to keep the vehicle until it was all done. At that time, I was very frustrated and felt like she really did not have empathy for me or the situation. She called and left a message on Monday that it was done. I picked up on Tuesday and she said that it was done for sure now as I walked in. I paid, thanked her and left. I just felt if I said something at that point, my frustration would have really shown. I just feel it could have been smoother and was not thrilled about the service I received from GM or the dealership. I just want the dealership to know. This is why I left years ago after purchasing a vehicle at Kleins and being nickeled and dimed at that time and being treated not so nice. The service is everything to me and I think each customer needs to really be heard and understood and take the time to help them. Your employees can make or break a business. Thanks for sending this form and I hope I was heard this time.

Madison Akstulewicz

5/6/2026

Our team has acknowledged this review.

Business Response

CLINTONVILLE, WI